Whether you have a technical question, want to request information about one of our systems, or need support — we’re here to help.
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Sales & Support by Region
NORTH AMERICA — QFI Direct
Quantum Focus Instruments HQ
Manufacturing, Development & Demo Lab
UK & Europe — QFI Direct
Paul Hayes
Sales, Applications and Equipment Support
Future Space, UWE
North Gate, Filton Road
Bristol BS34 8RB, United Kingdom
+44-782-8808195
Asia — QFI Direct
Rolan Mangaliman
Service & Applications Support
+63-917-881-1269
Distributors & Representatives
China
Alltek Company
Sales
18281 Gothard Street, Suite 102
Huntington Beach, CA 92648
+1 714-375-7775 ext. 108
Technical Support — Shanghai
Room 1503, Huaxia Bank Building
No. 256 Pudong South Road
Lujiazui, Shanghai 200120, China
+(21) 6886-4500
Japan
NBC (Nippon Barnes Company)
4-12, 2-Chome, Kyobashi
Chuo-Ku, Tokyo 104-0031, Japan
Malaysia
Novatiq Scientific
B-10-5, Tower B, Amerin Residence,
Persiaran Impian Indah,
43300 Seri Kembangan, Selangor, Malaysia
Tel: + 6 03 8959 8827 / +6 018 321 9989
Fax: + 6 0154 840916
Taiwan
ACE Solution
No. 66 Shengyi 2nd Rd.
Zhubei City, Hsinchu County 302
Taiwan
Frequently Asked Questions
For sales inquiries, pricing, or new system quotes, reach out to our Sales contact. For technical support or field service on a system you already own, contact our Field Service & Support team. If you’d like to see a system in action before committing, request a Live Online Demo on our Test Services page. If you’re ready to request thermal or failure analysis services, use the InfraScope™ Thermal Analysis or QuantumScope™ Failure Analysis request forms directly. For general questions, technical publications, or anything else, use the Information Request form on this page.
Yes. Our laboratory provides access to our full failure analysis and temperature measurement capabilities on a service basis. This is the right fit for organizations with occasional analysis needs, time-critical projects, or those evaluating whether an in-house system fits their requirements.
Yes. Our systems are designed around field-upgradeable modularity — you can begin with one sensor technique and add photoemission, MWIR, or laser signal injection capabilities later, without replacing the base system. InfraScope™ systems can also be built across basic microscope, probe station, ATE docking, and portable LabWalker™ platforms. When your needs diverge from our standard configurations, we design custom mechanical platforms and analytical solutions to match.
We offer detailed technical publications and application notes for all of our instrument families. Use the Information Request form above to select the publications relevant to your application and submit your contact details — we’ll send them directly to you.
We work with distributors and representatives across North America, Europe, and Asia. Visit our Global Reach page to find the sales and support contact for your region, or reach out to our team directly and we’ll connect you with the right representative.
Not Ready to Buy? Try Our Lab First.
Our California laboratory offers failure analysis and temperature measurement services on demand — the ideal way to get results quickly or evaluate our systems before purchase.